Shop By Category

Customer Service

Follow us on Twitter!

Follow Us on google+
Testimonials
5 Stars

I love my bag! Thank you so much for sourcing the fabric and making it specially for me. So pleased with the black reinforced base, stylish and functional. As well made as ever, and thank you for the free shoulder pad. The texture of the micro suede is utterly fascinating and the colour so true. I'm so glad I thought to ask on the off chance! ---Nisha-Anne, Australia

Home > Satisfaction Guaranteed
Shopping Bag: empty
Guarantee

We guarantee your satisfaction and stand by our products as they are custom made with special care using top-quality fabrics and materials.

We are sure that you will love our products, that we offer 100% refund or exchange if you are not happy in anyway; just email us for a return authorization and then return it within 7 days and get a full refund (less shipping and handling and a 15% restocking fee).

Clearance items, Sale items, Specials or items purchased at wholesale are not included in this return policy and are non-refundable.

Products that are to be returned, must be in its original shape, free of any defect.

(Please note that you must first email us for a return authorization number.)